Do you offer handicapped rooms?
Yes
Is parking available at the hotel?
Yes
Can I reserve a parking lot?
No
What are font desk hours?
24 hrs
Is half or full board available?
Yes
Is it possible to book spa treatments online?
No
Can I bring my pet?
No
Is Wi-Fi available at the hotel/in the room?
Yes
What size are the rooms?
Deluxe Rooms: 175 Sq Ft
Executive rooms: 215 Sqft
Suite Rooms: 396 Sqft
Can I reserve a table in a restaurant?
Yes
Do you offer non-smoking rooms?
Yes
Do you offer child rates?
Yes
Can I use the spa area even if I am not staying in your hotel?
No
Can I use the spa area after checking out?
Yes
Do you offer airport pick up and drop services?
Yes (chargeable)
Can I have breakfast/dinner even if I am not staying in your hotel?
Yes
Are special requests, such as gluten-free meals or feather-free pillows, manageable?
Yes
Where can I get a copy of my invoice after departure?
Reception
What should I do, if I lost or forgot something in my room?
Contact the reception if anything is lost.
How many rooms can be booked at once?
5
How can I see which features are included in the price?
On the platform on which you made your booking.
Which online payment methods do you offer?
NEFT, RTGS, Credit Card
Are bookings for groups possible online?
No
Is my credit card charged at time of booking?
Depends upon the channel used for making the booking.
Which credit cards are accepted?
Visa, Amex, Master card and maestro
How can I change or cancel my reservation?
As per the cancellation policy
By when do I have to cancel my booking, if I want to?
24 hrs before the check in date.
Can I cancel only certain parts of my reservation (for example one of the two booked rooms)?
Yes
What are the documents that are required during Check-in?
Address Id’s of all guests.
What are the additional amenities and services offered at this hotel?
Swimming Pool, Restaurant, Gym, Coffee Shop & Banqueting facilities.
Are unmarried couples allowed/couples with same city ID proof?
Yes
Do you have a 24 Hours F & B Outlet in your hotel?
Room Service Only
What are the restaurant timings in your hotel?
Breakfast: 0730-1030 hrs;
Lunch: 1230-1500 hrs;
Dinner: 1930-2300hrs
Do you have a Swimming Pool?
Yes
Do you have a Gym?
Yes
What is the distance of your hotel from Airport/Railway Station/City Centre?
Airport:35 KM; Railway station: 1 KM; City Centre: Less than 1 Km
What is the best time to visit your city?
October to March
How is the weather in your city?
Humid with heavy rains in the monsoons and moderately warm in the Summer.
Do you allow outside food/drink in your restaurant/hotel?
No
Do you provide additional items such as ironing board, hairdryer, dental kit, shoe shiner and others on request?
Yes